unforgiven for cancer.
was a long time member of this tanning
Had a mole on my back removed that turned out to be melanomia. Contacted the manager who said no problem have a docors note and we will cancel your contract. Did they refused to cancel. They only canceled when my doctor wrote a lengthy letter including the melanomia causes by their tanning and the threat of him testifying at me suing THEM and then and only then did corporate relase the contract
The first time I walked into this business I had a lengthy wait. As I stood third in line, there were five girls behind the counter, with only two actually serving clients. The other three girls were chatting and giggling amongst themselves. After some time went by, one of the two working clerks scolded the three that were goofing off, and told them if they were not going to do anything to get out from behind the counter. So instead of helping clients, that is exactly what they did. They moved from behind the counter, sat down in the client waiting area, and went on about their fun. The incident left me with the impression that this place was poorly managed (at best).
When I finally did make it to the counter for help, I told the clerk that I wanted to tan in their maximum strength bed. She was sweet & warm when she told me that would be fine and then I was immediatley escorted directly into a high-pressure sales tour of the entire facility, including the gym (I had little time to spare, and expressed this, but was pretty much ignored). After I took the mandatory tour, it was stressed that I should "join", giving my credit card for "convenient" monthly auto credit card deductions. After arguing for several minutes as to why I absolutely would not be "joining" anything, but would only be interested in buying a pre-paid short-term package, the clerk finally hastily agreed. Once she took my money, the sweetness was gone. I was then very coldly informed that not only was the maximum strength bed out of order, but the level just under was also out of order. ??? - when did this happen??? I have no idea whether the beds were truly down, and she did just not want to tell me until after she had gotten my money, or if they were not down at all, but they didnt want to waste their high pressure bulbs? I wont pretend to interpret their motivation, all I know is that they have lost my business.
Please Read This.
Run the other way from At The Beach! If you sign a contract with this company, you will never, ever be able to stop paying for services that you may not be using. This company also is VERY difficult to get a hold of for customer service. The employees are sales pushy and get outwardly angry if you refuse to sign a contract.