At the Beach Tanning Superstore

Doesn't Recommend

ltharris

Joined 3 years ago

unforgiven for cancer. was a long time member of this tanning

Had a mole on my back removed that turned out to be melanomia. Contacted the manager who said no problem have a docors note and we will cancel your contract. Did they refused to cancel. They only canceled when my doctor wrote a lengthy letter including the melanomia causes by their tanning and the threat of him testifying at me suing THEM and then and only then did corporate relase the contract

such nice people

Recommends

melanie9157

Joined 2 years ago

LOVE IT. I love At The Beach, there are lots of locations, the hours are great and they have a smart staff

Recommends

joanne10820

Joined 2 years ago

Favorite Salon. I'd say this is my favorite salon out of all the other salons I have visited. They have the most helpful staff ever.

Recommends

parker3039

Joined 2 years ago

Immediate Service. I just started coming to this specific salon and they always have a bed open for me and the staff is very friendly.

Recommends

grace9150

Joined 2 years ago

Great Staff. Every visit the staff is incredibly nice and helpful. This has convinced me to continue my business here At The Beach

Doesn't Recommend

jenner67

Joined 3 years ago

Extremely Unprofessional!. The first time I walked into this business I had a lengthy wait. As I stood third in line, there were five girls behind the counter, with only two actually serving clients. The other three girls were chatting and giggling amongst themselves. After some time went by, one of the two working clerks scolded the three that were goofing off, and told them if they were not going to do anything to get out from behind the counter. So instead of helping clients, that is exactly what they did. They moved from behind the counter, sat down in the client waiting area, and went on about their fun. The incident left me with the impression that this place was poorly managed (at best).



When I finally did make it to the counter for help, I told the clerk that I wanted to tan in their maximum strength bed. She was sweet & warm when she told me that would be fine and then I was immediatley escorted directly into a high-pressure sales tour of the entire facility, including the gym (I had little time to spare, and expressed this, but was pretty much ignored). After I took the mandatory tour, it was stressed that I should "join", giving my credit card for "convenient" monthly auto credit card deductions. After arguing for several minutes as to why I absolutely would not be "joining" anything, but would only be interested in buying a pre-paid short-term package, the clerk finally hastily agreed. Once she took my money, the sweetness was gone. I was then very coldly informed that not only was the maximum strength bed out of order, but the level just under was also out of order. ??? - when did this happen??? I have no idea whether the beds were truly down, and she did just not want to tell me until after she had gotten my money, or if they were not down at all, but they didnt want to waste their high pressure bulbs? I wont pretend to interpret their motivation, all I know is that they have lost my business.

Recommends

DerB304

Joined 3 years ago

Great Tanning!. I love ATB. Everyone here is so nice and sweet. I love coming here to tan!!!

Recommends

CindyF2423

Joined 3 years ago

Love ATB Tanning. Very nice and helpful staff. Always cheerful and full of tanning suggestions. My husband and i are very happy with the salon.

Recommends

kylerbaxter355

Joined 3 years ago

Best Place to Tan!!!!. The employees are always so helpful with products.

Doesn't Recommend

eglinke

Joined 4 years ago

Please Read This. Run the other way from At The Beach! If you sign a contract with this company, you will never, ever be able to stop paying for services that you may not be using. This company also is VERY difficult to get a hold of for customer service. The employees are sales pushy and get outwardly angry if you refuse to sign a contract.