Eddy's Toyota

08/06/06

Poor Service by Dale V. at InsiderPages

Contributor at Insider Pages

When we purchased our Toyota we traded a Saturn from the local Saturn dealership. The treatment we received at the local Saturn dealer in no way prepared us for the Eddy's experience. The first hint of what we were in for came when we were pressured to buy the add on service contract when closing the sale. Then when I brought the car in for service the first time it cost twice as much as the same service at Saturn with none of the add on frills (free car wash, vacuum and free oil change with repeat service punch card). The icing on the cake was when I brought the Toyota in to have a problem fixed. I got attitude from the service manager and no fix. We liked our Toyota but after two years it was beginning to develop a minor problem and rather than deal with Eddy's service department I traded the car off for a new Buick at a non-Stevens dealership.

PROS:

CONS: high price, poor service

04/18/08

Can't even fix problems right. DO NOT TRUST!!!!!!!!

by ChrissyKU at Citysearch

I saw the review about the mechanic with the number 31, I was ripped off by this guy too. I had my 1999 camry in and they told me that the problem was with a sensor on the exhaust. I had it fixed for almost $400. I had my paper work with me and had a problem in Kansas city where I go to shool. I took my car in and they told me that it was for the same problem as was listed on my ticket from Eddy's. They looked and found that the wrong sensor had been replaced. They told me that they could do the right one for about $310. They also told me that it might get better mileage since I do have almost 160,000, so I went ahead and got it repaired. I should have complained to Eddy's but I just let it go it's not worth it, I just told my family and friends and they aren't going to be using this dealer any more either.

• Pros: none
• Cons: Found problem right, just can't fix it right.

04/10/08

Service will rip you off!!!!

by lovemycamry at Citysearch

I took my older camry in for service, the mechanic who's number is 31 according to my bill, told us that I needed over $1200 in work done for a leak. I don't have that kind of money to spend so I took it to a different shop to have a little bit of the work done. They told me that a $30 hose would fix my problem, of course I went with the hose and haven't had any problems since then.

• Pros: only toyoyta in town
• Cons: everything about this dealer